Results What results were achieved

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Thanks to competent automation with Bitrix24 and Wazzup, the average conversion from an application to a deal is 95%. Employees do not waste time on routine tasks, and processing applications does not slow down other processes. Automated tasks allow managers to stay focused on what is needed for sales. Triggered mailings in WABA via Wazzup improve customer service. The NPS system prevents negativity from seeping onto review sites.

BI analytics helps businesses track sales dynamics and develop a iceland telegram data development strategy based on specific data.Bogema Loft is a photo studio in Noginsk with three interior halls. It is rented for family and personal photos, as well as for shooting for catalogs and marketplaces. They work without a sales department. They attract clients through social networks, advertising in Yandex Direct and SEO traffic. To leave a rental request, clients call, write on social networks and messengers, or fill out the form on the website themselves.

The photo studio has three administrators. In the studio, they accompany clients and help set up equipment. The rest of the time, they answer calls and messages. Problem A few years ago, the founders of the photo studio had to be both managers and administrators: work with clients in the studio; answer calls and messages; manage the studio schedule; solve problems; manage employees. At that time, clients were kept in a notebook.